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FAQ

Q. Why can’t I do these trips on my own and (presumably) save money?

A. One can often do our tours on his own, if he has large quantities of time finding suitable transport or buying air/rail tickets from local agents etc & patience, money to burn and willing to forego some safety measures but, as seasoned travellers know, it can take hours and days of waiting in line, dealing with bureaucrats and triplicate forms, trying to get a taxi to the third office in a row that will send you to the fourth.

Q. How to make reservations?

A. Call us or Fax your request at 91-674-2381587 or E-Mail us at: tours@insightholidays.in or insightholidays@gmail.com. If you are availing the services of Insight Holidays on the website then please fill all necessary fields given in the Reservation Form on the website and submit the same to send to our Tours Department OR make your own programme and we will be very glad to quote you OR call your Favorite Travel Agent. If you need a tailor made tour, please send us the following information
- the places you wish to visit
- the number of days
- the number of people
- the approximate dates
- the city of your arrival and departure
- the type/budget of hotels

Q. How do I book my trip ?

A.Once you have agreed on the tour and the price, we would need the following information - Names - Arrival/departure details - Passport details - Age (if train travel in involved) For the services contracted, atleast 25% of tour cost or about USD 100 per person(whichever is higer) as advance payment should be made to hold the booking on a confirmed basis and the balance amount can be paid either before your departure from your country or upon arrival in INDIA-but definitely before the commencement of the services. Apart from the above in some cases like special train journeys, hotel or resort bookings during the peak season (X-Mas, New Year) full payment is required to be sent in advance

Q. How do I pay?

A.Overseas advance payment can be made through wire transfer to our bank or by a Demand Draft / Payment Order issue in Indian Currency, favoring "Insight Holidays" payable at Bhubaneswar may be sent to our Corporate Office as per the address mentioned in our contact list at the time you book a tour. Upon arrival in India, the balance payment can be made through currency notes or travelers cheque or through Master/Visa credit card. In case of payment through credit card, the bank charges-as applicable-would be levied over and above the total amount.

Q. How do I get payment receipt and service vouchers...

A.A copy of the invoice, payment receipt will be sent to the customer through e-mail after final confirmation and payment process and an original copy of the same will be given to the customer along with other original travel service vouchers upon arrival in India. A copy of all service voucher (hotel and transport vouchers etc) will also be forwarded to the respective hotels and other service providers by our file handling executive for further tour arrangements. Incase the customer wish to receive the original travel documents by courier at any place outside the country, the courier expenses etc. will be bared by the customer and will be payable to us in advance.

Q. Do you have children's rates?

A.Most tours have rates for children traveling with adults. In fact, we encourage you to bring your children age 5 and up on tours and we even plan some special trips with the family in mind.

Q. If I do Amendments / Extension in stay?

A.Incase of any changes in the tour or extension requested by the customer, after finalizing the tour, our confirmation to the customer will be subject to availability of the desired service.

Q.What if I have to Cancel?

A.In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing. As per the rule in India all payment refund will be made in Indian Rupees only, as per the conversation rate prevailing at the time of refund. and the following cancellation charges would be as follows: -
• From 45 days to 30 days - 10% of the total tour cost
• From 29 days to 15 days - 15% of the total tour cost
• From 14 days to 02 days (48 hrs) - 20% of the total tour cost
• From 48 hours to arrival - 50% of the total tour cost
In exceptional cases such as Luxury Train Bookings and peak season hotel/package reservation a separate cancellation policy is applicable which would be advised at the time of quotation or as and when required.

Q. What important documents do I need for traveling to India?

A.Each traveler must be in possession of a valid, signed passport that will remain valid for six (6) months beyond the completion of his/her trip. All foreign visitors to India, including those of Commonwealth countries require an appropriate (entry, transit or tourist) visa, which must have been obtained abroad form an Indian mission. Tourist visas are generally valid for up to 120 days. For extending the stay, the visa-holder will have to obtain permission from the Ministry of Home Affairs, Lok Nayak Bhawan, Khan Market, New Delhi. Indian visas cannot be issued on arrival. It is imperative that every traveler arrives on tour with the proper documentation. While Indian Excursion will advise you of our most current information concerning passports, visas, and other entry requirements, please be aware that it is the traveler's responsibility to obtain all documents that are necessary for admittance to the countries visited on his/her itinerary.

Q. Do you assist for the reconfirmation of return flight ticket?

A.When you arrive in India, your airline tickets will be collected by our representative so that departure flights can be reconfirmed. Flight reconfirmation is essential in India, and failure to do so is likely to result in cancelled reservations.

Q. What Medical Precautions should I take before traveling to India?

A.Foreign tourists should be in possession of their Yellow Fever Vaccination Certificate conforming to International Health Regulations if they have ever traveled to, or even been in transit through Africa, South America or Papua New Guinea in the last six months. No other vaccination is required. For personal protection, however, inoculation is recommended for cholera, typhoid, malaria and hepatitis.

Q. What is the electrical requirement in India?

A.The voltage used is 220 volts AC Note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances

Q. Is it safe to drink tapped water?

A.It is not recommended to drink tapped water in India. We suggest that you drink bottled water or boiled water from thermos.

Q. Should I exchange money before I go on a tour?

A.It is advisable to change your money through authorized banks and hotels. Always keep your receipts as you will need them at the end of your trip if you wish to convert your rupees back to your own currency. There are no restrictions on the amount visitors can bring into India. Travelers carrying more than US$ 5000 in cash and US$ 10,000 in traveler's cheque are required to fill in a currency declaration form.The units of Indian currency are the rupee and the paise. There are 100 paise in the rupee. Paper money comes in the denominations of 1, 2, 5, 10, 20, 50, 100, and 500 rupees and coins are available in 5, 10, 20, 25, 50 paise and in rupee coins of 1,2 and 5. All major credit cards are accepted in most hotels and restaurants and government and hotel shops, as are travellers cheques.

Q. What clothing should I bring?

A.If you want to keep yourself cool in the Indian sun, a good supply of cotton clothing is essential along with a comfortable pairs of shoes. An effective pair of sunglasses and a wide brimmed hat will protect you against the deceptively strong rays. Do remember to pack anti sun tanning lotion, camera & film rolls along with winter clothing (Jackets / Shawls) if your trip takes you to India during November thru February because it can get cold in the early mornings and evening.

Q. Are there any specific customs I should follow?

A.It will be of help if you are sensitive to the local customs. If you are not sure about how to behave, observe the people who belong to that place or ask. They will be happy to explain and delighted that you are taking an interest in their culture.
When visiting shrines and mausoleums, there are certain religious customs to be observed. As a token of respect, it is customary to remove your footwear before entering all temples. In Jain and Hindu temples leather goods such as belts, shoes and bags will not be permitted either. Bikinis, shorts, bare shoulders and backs may not be appreciated.

Q. Is there any concern about taking photos on a tour?

A.Indians could be very touchy about what you photograph. To photograph places of military importance including railway stations, bridges, airports, military installations, tribal areas and sensitive border regions, you would require to seek permission from the authorities concerned. Some temples prohibit photography in the main hall and the inner sanctum. Usually such temples have prohibitory signboards on their premises. It is always prudent to ask if there are no such indications. Some temples, forts, palaces, tombs and monasteries levy a fee to bring a still or video camera into the premises. The Archaeological Survey of India issues special permits for photographing monuments with tripods and artificial lights.
Tribal people in India are ever willing to pose for complete strangers. Care should be taken before training your lens on such tribes, specifically on women.

You are most welcome to ask any travel related question about Orissa or India